SIDELINE DIRECTOR

Support

Found a problem, got a question, or have an idea for Sideline Director? We’d love to hear from you.

Email us at

We read every message and reply as soon as we can.

Reporting a problem

It helps a lot if your email includes:

  1. Your Mac model and macOS version (Apple menu > About This Mac).
  2. The app’s version (Sideline Director > About Sideline Director).
  3. What you did, what you expected, and what happened instead.
  4. The app’s log files: choose Help > Capture Logs…, save the file, and attach it to your email. Logs can include file names and project details, so feel free to look through them first.

Purchases and refunds

The Pro upgrade is bought through the Mac App Store, so Apple handles payments and refunds. To ask for a refund, use Apple’s Report a Problem page.

Your privacy

Your videos and projects never leave your Mac unless you send them to someone. Read the Privacy Policy for the details.